At PeopleFinders, we want to make your public records searches as simple and satisfying as possible. If you have any questions about the information we provide, how the site works, our billing processes, privacy issues or anything else, you should be able to find your answers here.
Contact PeopleFinders customer service anytime by using our online form or by mail; for the best, most helpful response, please be as detailed about your issue as possible. Or call us directly during our regular business hours, and we will be happy to address any questions you may have.
All of our current contact information is below. Whichever method you choose, you can be assured that your issue will be seen and taken care of in short order.
Quick response related to your message:
To cancel your Membership please Login, go to your My Home page and click My Account. From there you can change your account settings, update your password or cancel your Membership.
To view your reports, Login to your account, go to your My Home page and click My Reports. You'll see a list of all your recent report(s).
While PeopleFinders.com is available in the United States, Canada and the UK, unfortunately, we are not able to accept registrations from other countries at this time. We apologize for the inconvenience, and hope to offer this option in the near future.
If you forgot your Password? Click here and then click the "Forgot your password?" link.
PeopleFinders has Membership options for all of your data needs.
PeopleFinders Membership. Includes People Searches and Reverse Phone Lookups. This Membership provides:
PeopleFinders Premium Membership. Includes Background Checks, Public Records Reports, Property Records, Criminal Records, People Searches and Reverse Phone Lookups. This Membership provides:
PeopleFinders Rewards. Includes heavily discounted reports, PeopleFinders Local, Genealogy Records, Assisted Searches and more. This Membership provides:
PeopleFinders Rewards is a valuable addition to your PeopleFinders or PeopleFinders Premium Membership.
Public records are collected from thousands of sources. Here are a few examples:
Supermarket Rewards Cards:
Every time anyone makes a purchase from a grocery store or drugstore with a loyalty or "rewards" card, that information is used to build a very personal profile of your shopping habits.
Product Warranty and Registration Cards:
Do you fill out the warranty and product registration cards for every new product you purchase? If so, you probably assume this is standard procedure for making sure your warranty is valid. In fact, warranty and product registration cards do very little for the consumer. Moreover, all your personal information on warranty cards is collected and used for marketing purposes.
Raffles and Sweepstakes:
Though raffles and sweepstakes offer a one-in-a-million chance of winning some type of luxury item, free gym memberships or dream vacations you should be aware how your contact information is used. Often, you are asked to provide Name, address and phone number as a means of contacting you in the event you should win. In reality, this information is used for direct marketing purposes.
You do not always have to enter a raffle or surf the Internet for someone to collect personal data about you. In fact, many of the activities and responsibilities you have as a member of society, property owner and licensed driver contribute to what is known as your "Public Profile." Other sources include voter registration, hunting and fishing licenses, magazine subscriptions and much more.
Unfortunately, there is no specific place to update your records. You could possibly check with your local City Hall, and see if they can give you any information on their records. Other than that public information is gathered in a variety of ways and every time you subscribe to magazines, have your phone number listed in the white pages, register to vote, or simply enter to win a car at the mall this information is gathered. We do not update or modify any of our records, simply display them as they have been reported to us. We apologize that we could not have been of more help to you in this matter.
We value your privacy and, upon request, can block your records from being shown on PeopleFinders.com from databases we control. We are unable to remove any information about you from databases operated by third parties.
PeopleFinders offers a fast, easy and environmentally friendly way to remove your records online. We do not accept opt out requests via email, fax or mail. To manage or remove your public records from this site, please click here.
All searches on our website are confidential. The people you search for are not notified or affected in any way.
We accept credit cards or a debit card with a Visa or MasterCard logo. We are unable to accept any other form of payment, such as check or money order.
If you recently received a message that a payment you made to PeopleFinders failed, but the charge is still listed on your bank statement, then your bank has placed a temporary hold on your funds. The failed payment is listed as a pending transaction, but it will not be processed. Pending transactions typically drop within 10 business days, and your bank will be able to provide more information.
Your PeopleFinders account gives you continual access to any public records reports you’ve run, as well as the ability to keep track of any changes to those reports and your own information. If you no longer wish to have a PeopleFinders account, you can delete your account.
Or, you can just cancel your PeopleFinders membership, but still keep your account and access to your existing reports.
Per the California Consumer Privacy Act (CCPA), you have the right to request your own report every six months. This is free and does not require creating an account.
Apart from finding yourself on PeopleFinders, all you have to do is verify you are the actual subject in the report, or that you are authorized on behalf of another person to receive their report. After that, you can expect to receive your report by email within 45 days. Request your report here.
If the quick response above does not answer your question, click the "Contact Customer Care" button below: