What is a secure server?
A secure server is a system that uses methods of encrypting the data passed between your computer and ours. It keeps your credit card and personal user information from being intercepted by unauthorized entities on the internet.
How do I report account theft, or unauthorized use?
PeopleFinders.com works very hard to ensure that your account information remains safe, including working with you to protect your account from unauthorized use. If you suspect that an unauthorized party has accessed or has attempted to access your PeopleFinders.com account, take the following actions:
- First, check with family members and others who may use your account to verify that they did not make any purchases or changes. After you have done so, attempt to Login to your account.
- If you are not able to sign in, Contact Us for additional assistance. If your account has been compromised, PeopleFinders.com will work with you to secure your account. We will send you a request that you change your password (but not provide your password) and may place a temporary hold on your account.
- If you are able to sign in, the first thing you should do is change the password on your PeopleFinders.com account. Second, verify that the personal contact information you registered with on your PeopleFinders.com account is correct, as well as recent purchases.
If you believe you are the victim of account theft, please call our Customer Care Department for assistance at (800) 718-8997.
How do I view my purchased reports?
Where do you get your information from?
To view your reports, Login
to your account and go to your Dashboard
. You’ll see a list of all your recent reports.
How are the criminal results returned?
Public records are collected from thousands of sources. Here are a few examples:
- Supermarket Rewards Cards:
Every time anyone makes a purchase from a grocery store or drugstore with a loyalty or "rewards" card, that information is used to build a very personal profile of your shopping habits.
- Product Warranty and Registration Cards:
Do you fill out the warranty and product registration cards for every new product you purchase? If so, you probably assume this is standard procedure for making sure your warranty is valid. In fact, warranty and product registration cards do very little for the consumer. Moreover, all your personal information on warranty cards is collected and used for marketing purposes.
- Raffles and Sweepstakes:
Though raffles and sweepstakes offer a one-in-a-million chance of winning some type of luxury item, free gym memberships or dream vacations you should be aware how your contact information is used. Often, you are asked to provide Name, address and phone number as a means of contacting you in the event you should win. In reality, this information is used for direct marketing purposes.
You do not always have to enter a raffle or surf the Internet for someone to collect personal data about you. In fact, many of the activities and responsibilities you have as a member of society, property owner and licensed driver contribute to what is known as your "Public Profile." Other sources include voter registration, hunting and fishing licenses, magazine subscriptions and much more.
Criminal records are initially run using the chosen subject’s name and DOB. If the subject you are searching for doesn't exist within the criminal record search under those parameters, the system will still return results for multiple criminals with similar first names, last names, or other characteristics.
What criteria should I use when searching?
Criminal records only exist for a small percentage of the population, so the user is paying for the ability to search this database; cost is incurred whether or not a record exists. Criminal searches are not refundable because of the research required to determine whether a criminal record is existent.
Can you search for minors or public figures?
Our public records databases contain over 10 billion records from a wide variety of public record sources. There are a variety of ways the databases can be searched. Search criteria can include:
- Date of Birth, or Age
- House Number, Street Name
- City, State
- Zip code
- Phone Number
Feel free to view our Search Tips
for specific suggestions on how to improve your search accuracy.
No. In order to protect the identities and safety of minors, we do not provide searches for individuals under 18 years old.
I looked myself up, and my current address isn’t listed.
Celebrity information is considered non-public information. Non-public information includes information that is protected from disclosure by law. Unfortunately, we are not able to run this search for you, either.
PeopleFinders.com gives you access to billions of records. We have historical and current data for millions of people.
I looked up a name, and the address is out of date.
If you see an old address, it’s just a historical record from our database. Information about your current address is probably being processed now, and will be available soon.
Our service is great tool for locating lost friends and classmates but does not give our users the ability to directly contact individuals contained in the database. If you would like to contact an individual found in the database, we suggest using regular mail, email or their phone number, if it is available.
I found my subject. How can I contact them?
Our service is great tool for locating lost friends and classmates but does not give our users the ability to directly contact individuals contained in the database. If you would like to contact an individual found in the database we suggest using regular mail or the phone number if it was available.
What types of searches are available on your web site?
What should I do if I haven't found the person I'm seeking?
I want to locate an old friend. Will your web site run searches for me?
Your first step might be to verify the information you’ve gotten. For example, double check the spelling of a person’s last name or date of birth. The more accurate details you provide, the better your results will be.
In some cases, you may need more information to find a person, or to come at a search in non-direct ways. If possible, ask a mutual friend if they have an old address or phone number for the person you’re trying to locate. You could also run a People Search
on a relative of the person you hope to find. They may be able to provide additional information.
If you plan to run multiple searches, you can start a PeopleFinders Membership, which gives you full access to reports.
No. While our web site is one of the most powerful, automated, self-service, public record retrieval systems on the web, the system is self-serve. Therefore, we don't currently have support staff that can run searches for you.
Is anyone notified that I am searching for them?
All searches on our website are confidential. The people you search for are not notified or affected in any way.