Help Center: Frequently Asked Questions


How do I report account theft, or unauthorized use?

PeopleFinders.com works very hard to ensure that your account information remains safe, including working with you to protect your account from unauthorized use. If you suspect that an unauthorized party has accessed or has attempted to access your PeopleFinders.com account, take the following actions:

First, check with family members and others who may use your account to verify that they did not make any purchases or changes. After you have done so, attempt to sign in to your account.

•  If you are not able to sign in, contact us for additional assistance. If your account has been compromised,
   PeopleFinders.com will work with you to secure your account. We will send you a request that you change your
   password (but not provide your password) and may place a temporary hold on your account.

•  If you are able to sign in, first, change the password on your PeopleFinders.com account, second, Verify that your
   personal contact information you registered with on your PeopleFinders.com account is correct, as well as recent purchases.


PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a Consumer Reporting Agency (CRA) as defined by the Fair Credit Reporting Act (FCRA). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.