Help Center: Frequently Asked Questions

Why is registration information important?

Accurate information is important in case you ever forget your username or password. We will need to confirm your identity using the e-mail address that you provided during registration or when you last updated your account.

After we've confirmed your identity, we'll send your username to the e-mail address listed on your account. If you need a new password, you can set a new password by entering it in your Account Information panel. We provide Account Information links on our site to allow you to change or update this information at any time.

Our web site also gives you the ability to run an unlimited number of searches (excluding comprehensive background checks) for one low price. When you join our web site, you are billed for unlimited access to the databases and not for individual searches. Paid membership prices exclude Comprehensive Background Checks (except for one-time special offers).

PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a Consumer Reporting Agency (CRA) as defined by the Fair Credit Reporting Act (FCRA). This site cannot be used for employment, credit or tenant screening, or any related purpose. For employment screening, please visit our partner, GoodHire. To learn more, please visit our Terms of Service and Privacy Policy.