Help Center: Frequently Asked Questions


My attempted purchase failed. What can I expect?

If you received a message that a payment you made to PeopleFinders failed, but the charge is still listed on your bank statement, then your bank has placed a temporary hold on your funds. The failed payment is listed as a pending transaction, but it will not be processed. Pending transactions typically drop within 10 business days, and your bank will be able to provide more information.


PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a Consumer Reporting Agency (CRA) as defined by the Fair Credit Reporting Act (FCRA). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.