Help Center: Frequently Asked Questions


I did not find my subject. Do I still get billed?

Our web site gives you the ability to run an unlimited number of searches (excluding comprehensive background checks) for one low price. When you sign up for a premium membership (which is 24 hours, 7 days, or 30 days), you are billed for unlimited access to the databases and not for individual searches. Paid membership prices exclude Comprehensive Background Checks (except for one-time special offers).

Comprehensive Background Checks are intensive database scans that run dozens of searches against several different databases at once and then cross referenced to create a single report. If you order a Comprehensive Background Check and we are not able to complete the report, please contact Customer Care.


PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a Consumer Reporting Agency (CRA) as defined by the Fair Credit Reporting Act (FCRA). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.